Why Choose Direct Energy?

DE van with tech

I thought I would share a few key points that set us apart from the rest.

We don’t cut corners on our installations
The thought of replacing your old furnace doesn’t need to be intimidating. Our highly-trained, licensed technicians have installed over 180,000 furnaces, air conditioners and boilers. You can feel confident that we’ve seen and dealt with it all – which means no surprises for you.

  • Guarantees: we provide 5 industry-leading guarantees including “No Lemon” and “No Surprises”.
  • Red carpet treatment: we really do use a red carpet to ensure dirt and debris aren’t tracked throughout your house. We treat your house as our own.
  • Longest extended warranty: we provide up to a 15-year warranty, the longest in the industry!

It’s not just about the installation, if you need us, we’ll still be here for you.

Keeping you and our employees safeWhile the health and safety of our employees and customers is our #1 priority, accidents do happen. What most homeowners don’t realize is that they assume the risk when service providers work in their home. Direct Energy ensures that you are protected if a mishap occurs. Here’s how we’ve got you covered:

  • Occupational health and safety compliance
  • Full WSIB (Workplace Safety and Insurance Board) and liability insurance
  • TSSA (Technical Standards and Safety Authority) registration
  • ESA (Electrical Safety Authority), plumbing, gas and building permits for all installations

Flexible payment options
From low-interest loans to credit card, rental and cheque – we have payment solutions to meet your budget. And we can provide you with one of the lowest monthly payments in the industry!

So in the end, you get great value, your family’s safety and home comfort are assured and you have the peace of mind that we stand by our work.

If you’re interested in any of our products and services visit the Direct Energy website


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© 2010 Direct Energy Marketing Limited, a subsidiary of Centrica plc. Centrica was created following the demerger of British Gas plc in 1997 and is now a leading supplier of energy and related services. To read more about Centrica plc please visit www.centrica.com. Direct Energy Marketing Limited, under the name Direct Energy, is licensed to market natural gas in Ontario under Ontario Energy Board gas marketing license #GM-2009-0058 and to market electricity in Ontario under the Ontario Energy Board electricity retailing license #ER-2005-0226. Direct Energy is not affiliated with any regulated gas or electricity distributor.
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