FAQ

What you need to know about purchasing an air conditioner

It’s during this time of year that I get lots of questions about air conditioners; everything from what’s the most efficient to what size is best for my home.

Tankless Water Heater Question

Hi Dave, I’m a homeowner with a family of four. I’m currently in the market for a new water heater, to support a house with two full bathrooms. Can a tankless water heater do this? A tankless water heater is an efficient, space saving choice. Water is only heated as needed rather than heating gallons […]

Tankless or Conventional Water Heater?

I received a great question from Paul A.  a couple of weeks ago. “I’m thinking of getting a tankless water heater. What’s the pros and cons in doing that?”

What is a Home Energy Assessment?

A reader posed this question a  few weeks ago so I thought I would post the response as a topic on its own.  Derek Brown, a colleague of mine who is an expert in this area, provided the following response to the reader.  

Why Choose Direct Energy?

DE van with tech

I thought I would share a few key points that set us apart from the rest.

How can I book a maintenance appointment?

To book your annual heating or cooling maintenance please call 1-800-266-3939.

How to maximize your home comfort

Once Fall is in full swing, homeowners start to notice a change in their comfort level in the home. Whether it be the outdoor temperatures are colder and making the house feel chilly or even just certain rooms are less comfortable, it is that time of year – the furnace gets turned on and we […]

Direct Energy Phone Number

Hi everyone,  I’ve had a few people ask me how they can contact Direct Energy for products and services.  The main phone number is 1-800-266-3939. Dave

Small Changes Around The House Could Save Ontarians At Least $770 On Energy Bills!

Today we launched our annual Light Up campaign.  It’s the time of the year that temperatures drop and the majority of us turn on our furnaces for the first time.  I’ll be on a few TV and radio stations this week talking about some simple tips that homeowners can do around the house to reduce […]

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